/* quiron.css - Estilos para o Mentor Virtual Quíron */

:root {
  --quiron-bg: rgba(18, 24, 27, 0.95);
  --quiron-border: rgba(255, 215, 0, 0.2);
  --quiron-gold: #FFD700;
  --quiron-gold-hover: #FFC000;
  --quiron-text: #E0E0E0;
  --quiron-text-muted: #A0A0A0;
  --quiron-user-msg: rgba(255, 215, 0, 0.15);
  --quiron-bot-msg: rgba(30, 41, 59, 0.8);
  --quiron-shadow: 0 8px 32px rgba(0, 0, 0, 0.5);
  --quiron-font: 'Inter', -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;
}

/* Botão Flutuante (Capacete) */
#quiron-fab {
  position: fixed;
  bottom: 24px;
  right: 24px;
  width: 60px;
  height: 60px;
  border-radius: 50%;
  background: linear-gradient(135deg, #2c3e50, #1a252f);
  border: 2px solid var(--quiron-gold);
  box-shadow: 0 4px 15px rgba(255, 215, 0, 0.2), 0 0 0 0 rgba(255, 215, 0, 0.4);
  cursor: pointer;
  z-index: 9999;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 0;
  overflow: hidden;
  transition: transform 0.35s cubic-bezier(0.175, 0.885, 0.32, 1.275),
              box-shadow 0.35s ease;
  animation: quironPulse 2s infinite;
  will-change: transform;
}

@keyframes quironPulse {
  0% { box-shadow: 0 0 0 0 rgba(255, 215, 0, 0.4); }
  70% { box-shadow: 0 0 0 15px rgba(255, 215, 0, 0); }
  100% { box-shadow: 0 0 0 0 rgba(255, 215, 0, 0); }
}

#quiron-fab:hover {
  transform: translateY(-12px) scale(1.08);
  box-shadow: 0 12px 28px rgba(255, 215, 0, 0.45);
  animation-play-state: paused; /* pausa o pulse durante o hover */
}

#quiron-fab svg {
  width: 32px;
  height: 32px;
  fill: var(--quiron-gold);
  transition: transform 0.3s ease;
}

#quiron-fab:hover svg {
  transform: translateY(-2px);
}

/* Ocultar botões quando o chat estiver aberto */
#quiron-fab.quiron-hidden {
  opacity: 0;
  pointer-events: none;
  transform: scale(0.5);
}

/* Janela do Chat */
#quiron-chat-window {
  position: fixed;
  bottom: 90px;
  right: 24px;
  width: 380px;
  height: 600px;
  max-height: calc(100vh - 120px);
  background: var(--quiron-bg);
  backdrop-filter: blur(12px);
  -webkit-backdrop-filter: blur(12px);
  border: 1px solid var(--quiron-border);
  border-radius: 16px;
  box-shadow: var(--quiron-shadow);
  display: flex;
  flex-direction: column;
  z-index: 9998;
  opacity: 0;
  pointer-events: none;
  transform: translateY(20px) scale(0.95);
  transition: all 0.3s cubic-bezier(0.175, 0.885, 0.32, 1.275);
  font-family: var(--quiron-font);
  overflow: hidden;
}

#quiron-chat-window.quiron-open {
  opacity: 1;
  pointer-events: auto;
  transform: translateY(0) scale(1);
}

/* Cabeçalho do Chat */
.quiron-header {
  padding: 16px 20px;
  border-bottom: 1px solid var(--quiron-border);
  display: flex;
  align-items: center;
  justify-content: space-between;
  background: rgba(0, 0, 0, 0.2);
}

.quiron-header-info {
  display: flex;
  align-items: center;
  gap: 12px;
}

.quiron-avatar {
  width: 36px;
  height: 36px;
  border-radius: 50%;
  background: #1a252f;
  border: 1px solid var(--quiron-gold);
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 0;
  overflow: hidden;
}

.quiron-avatar svg {
  width: 20px;
  height: 20px;
  fill: var(--quiron-gold);
}

.quiron-titles {
  display: flex;
  flex-direction: column;
}

.quiron-name {
  color: var(--quiron-gold);
  font-weight: 600;
  font-size: 16px;
  letter-spacing: 0.5px;
}

.quiron-status {
  color: #4CAF50;
  font-size: 12px;
  display: flex;
  align-items: center;
  gap: 4px;
}

.quiron-status::before {
  content: '';
  width: 6px;
  height: 6px;
  background: #4CAF50;
  border-radius: 50%;
  display: inline-block;
}

.quiron-close-btn {
  background: transparent;
  border: none;
  color: var(--quiron-text-muted);
  cursor: pointer;
  padding: 8px;
  border-radius: 8px;
  transition: all 0.2s;
  display: flex;
  align-items: center;
  justify-content: center;
}

.quiron-close-btn:hover {
  background: rgba(255, 255, 255, 0.1);
  color: white;
}

/* Área de Mensagens */
.quiron-messages {
  flex: 1;
  padding: 20px;
  overflow-y: auto;
  display: flex;
  flex-direction: column;
  gap: 16px;
  scroll-behavior: smooth;
}

.quiron-messages::-webkit-scrollbar {
  width: 6px;
}

.quiron-messages::-webkit-scrollbar-track {
  background: transparent;
}

.quiron-messages::-webkit-scrollbar-thumb {
  background: rgba(255, 215, 0, 0.2);
  border-radius: 10px;
}

.quiron-message {
  max-width: 85%;
  padding: 12px 16px;
  border-radius: 12px;
  font-size: 14px;
  line-height: 1.5;
  word-wrap: break-word;
}

.quiron-message.bot {
  align-self: flex-start;
  background: var(--quiron-bot-msg);
  color: var(--quiron-text);
  border-bottom-left-radius: 4px;
  border: 1px solid rgba(255, 255, 255, 0.05);
}

.quiron-message.bot p {
  margin: 0 0 8px 0;
}
.quiron-message.bot p:last-child {
  margin-bottom: 0;
}
.quiron-message.bot strong {
  color: var(--quiron-gold);
}
.quiron-message.bot ul {
  margin: 8px 0;
  padding-left: 20px;
}
.quiron-message.bot li {
  margin-bottom: 4px;
}

.quiron-message.user {
  align-self: flex-end;
  background: var(--quiron-user-msg);
  color: var(--quiron-gold);
  border-bottom-right-radius: 4px;
  border: 1px solid var(--quiron-border);
}

/* Indicador de Digitação */
.quiron-typing {
  display: flex;
  gap: 4px;
  padding: 12px 16px;
  align-self: flex-start;
  background: var(--quiron-bot-msg);
  border-radius: 12px;
  border-bottom-left-radius: 4px;
  width: fit-content;
}

.quiron-typing-dot {
  width: 6px;
  height: 6px;
  background: var(--quiron-text-muted);
  border-radius: 50%;
  animation: quironTyping 1.4s infinite ease-in-out both;
}

.quiron-typing-dot:nth-child(1) { animation-delay: -0.32s; }
.quiron-typing-dot:nth-child(2) { animation-delay: -0.16s; }

@keyframes quironTyping {
  0%, 80%, 100% { transform: scale(0); }
  40% { transform: scale(1); }
}

/* Área de Input */
.quiron-input-area {
  padding: 16px;
  background: rgba(0, 0, 0, 0.3);
  border-top: 1px solid var(--quiron-border);
  display: flex;
  gap: 12px;
  align-items: flex-end;
}

.quiron-input-wrapper {
  flex: 1;
  background: rgba(255, 255, 255, 0.05);
  border: 1px solid rgba(255, 255, 255, 0.1);
  border-radius: 20px;
  padding: 8px 16px;
  transition: all 0.3s;
}

.quiron-input-wrapper:focus-within {
  border-color: var(--quiron-border);
  background: rgba(255, 255, 255, 0.08);
}

#quiron-input {
  width: 100%;
  background: transparent;
  border: none;
  color: var(--quiron-text);
  font-family: var(--quiron-font);
  font-size: 14px;
  outline: none;
  resize: none;
  max-height: 100px;
  min-height: 24px;
  padding: 0;
  line-height: 1.5;
}

#quiron-input::placeholder {
  color: var(--quiron-text-muted);
}

.quiron-send-btn {
  background: var(--quiron-gold);
  color: #000;
  border: none;
  border-radius: 50%;
  width: 40px;
  height: 40px;
  display: flex;
  align-items: center;
  justify-content: center;
  cursor: pointer;
  transition: all 0.2s;
  flex-shrink: 0;
}

.quiron-send-btn:hover {
  background: var(--quiron-gold-hover);
  transform: scale(1.05);
}

.quiron-send-btn:disabled {
  background: #555;
  cursor: not-allowed;
  transform: scale(1);
}

.quiron-send-btn svg {
  width: 18px;
  height: 18px;
  fill: currentColor;
  margin-left: 2px;
}

/* ── Badge de Categoria ──────────────────────────────── */
.quiron-cat-badge {
  align-self: flex-start;
  display: inline-flex;
  align-items: center;
  gap: 5px;
  font-size: 11px;
  font-weight: 600;
  color: var(--cat-color, #60a5fa);
  background: color-mix(in srgb, var(--cat-color, #60a5fa) 12%, transparent);
  border: 1px solid color-mix(in srgb, var(--cat-color, #60a5fa) 30%, transparent);
  border-radius: 20px;
  padding: 3px 10px;
  margin-top: -8px;   /* aproxima do balão acima */
  margin-left: 4px;
  letter-spacing: 0.02em;
  pointer-events: none;
}

/* fallback para browsers sem color-mix */
@supports not (color: color-mix(in srgb, red 10%, transparent)) {
  .quiron-cat-badge {
    background: rgba(96, 165, 250, 0.12);
    border-color: rgba(96, 165, 250, 0.3);
  }
}

/* ── CSAT Automático ────────────────────────────────── */
.quiron-csat {
  align-self: center;
  width: 100%;
  background: rgba(255, 255, 255, 0.04);
  border: 1px solid rgba(255, 255, 255, 0.08);
  border-radius: 12px;
  padding: 14px 16px;
  text-align: center;
  animation: quiron-csat-in 0.3s ease both;
}

@keyframes quiron-csat-in {
  from { opacity: 0; transform: translateY(8px); }
  to   { opacity: 1; transform: translateY(0); }
}

.quiron-csat-question {
  font-size: 13px;
  color: var(--quiron-text-muted);
  margin: 0 0 12px 0;
}

.quiron-csat-options {
  display: flex;
  justify-content: center;
  gap: 8px;
}

.quiron-csat-opt {
  font-size: 24px;
  background: none;
  border: 1px solid rgba(255, 255, 255, 0.08);
  border-radius: 10px;
  padding: 6px 10px;
  cursor: pointer;
  transition: transform 0.15s, background 0.15s, border-color 0.15s;
  line-height: 1;
}

.quiron-csat-opt:hover {
  background: rgba(255, 255, 255, 0.08);
  border-color: rgba(255, 215, 0, 0.35);
  transform: scale(1.15);
}

.quiron-csat-thanks {
  font-size: 13px;
  color: #4ade80;
  margin: 0;
  padding: 4px 0;
}

/* Responsivo para Mobile */
@media (max-width: 480px) {
  #quiron-fab {
    bottom: 80px;
    right: 16px;
  }
  #quiron-chat-window {
    width: calc(100vw - 32px);
    right: 16px;